Free discovery call

We review your current environment, user count, and pain points. No obligation, no sales pressure.

How it works

Getting started is straightforward.

We recommend the right tier

Based on your environment we propose the plan and contract term that fits your size, needs, and budget.

We get to work

Agreement signed, onboarding form completed, and managing your environment — typically within one week.

Service Tiers

Simple, transparent pricing.

Plans are priced per user/per device per month. Available on month-to-month or annual contracts — annual agreements include a discounted rate. Projects, migrations, and infrastructure work quoted separately.

Tier 1

Essential

Core IT management for small teams who need reliable day-to-day support.

  • Microsoft 365/GSuite management

  • Employee onboarding & offboarding

  • Remote helpdesk support - 1 hr/user/month pooled

    • Onsite work billed separately at a flat trip fee plus hourly rate.

  • Patch management & software updates

  • Microsoft 365 backup health monitoring (OneDrive, Exchange, SharePoint)

    • Backup infrastructure and third-party backup solutions available as a separate add-on service.

  • Endpoint protection management (Microsoft Defender)

    • Advanced endpoint detection and response (EDR) available with Microsoft 365 Business Premium licensing.

  • Monthly IT health summary report

Month-to-Month or Yearly Service Contracts

Tier 2

Professional

Full IT management plus network, security, and cost optimization.

  • Everything in Essential

  • Remote helpdesk support - 2 hrs/user/month pooled

  • Network monitoring & management

  • Azure infrastructure management

  • Email security & phishing protection

  • Managed endpoint & identity threat protection

    • 24/7 SOC-monitored endpoint detection & response

    • Microsoft 365 & Google Workspace account takeover prevention & wire fraud precursor monitoring

    • Automated threat remediation

  • Vendor & license cost reviews

  • MFA & secure access policy management

  • Priority response for critical issues

  • Cloud backup monitoring

Month-to-Month or Yearly Service Contracts

Tier 3

Enterprise & Compliance

Full-service IT, security, and compliance for regulated or high-growth businesses.

  • Everything in Professional

  • Remote helpdesk support - Unlimited

  • Security awareness & phishing simulations

  • Security hardening & vulnerability reviews

  • Managed SIEM

  • IT policy documentation & process creation

  • Third-party audit support & preparation

    • Gather and organize technical documentation

    • eDiscovery/Purview requests

    • Demonstrate that security controls are in place

    • Explain technical configurations in terms auditors understand

    • Fill in gaps in security posture before audits

    • Audit meeting sit-ins

  • Dedicated strategic IT planning & roadmap

Yearly Service Contracts Only

Healthcare compliance (HIPAA) — coming soon

Not sure which tier fits your business?

Book a free 30-minute discovery call. No obligation.
We will review your environment and give you a straight answer.